If there’s one segment of the child care industry that will benefit the most from automation, it’s small to medium day care centers. With limited manpower, small day care center owners usually have little to no time dealing with administrative tasks such as answering parent inquiries, asking for feedback, or much less forecasting their center occupancy into the future.
Communicate Faster and Better than your Competitor
When parent inquiries come in, most small day care centers take a while to respond. Meanwhile, larger child care centers have a dedicated customer support team who can answer parent inquiries within the day, if not within the hour. This quick turnaround time is a huge advantage for larger child care centers that’s better equipped to handle and market their center to their parents looking for care.
Meanwhile, family day care centers are usually an all-hands-on-deck type of business. While the quality of child care received is top notch, there’s very little room left for dealing with other tasks such as answering parent inquiries or scheduling tours to the day care center.
Since most day care centers still do these tasks manually, day care center owners and staff mostly need to fit it around their child care program, or worse, deal with the tasks long after the day care center has closed.
While it might be difficult to compete with a better staffed, well-equipped child care center, small day care centers can get a boost for their communication needs through automation.
With an auto-response set up, day care centers can answer a parent’s inquiry into current vacancies, their fees, program, inclusions, and even encourage the parent to book a tour.
This saves the day care owner time in explaining all of the center’s program while also responding to the parent inquiry as soon as it is sent to the center.
A responsive day care center will surely make a great first impression on busy parents who are looking to find child care for their child fast.
Meanwhile, the day care center owner can rest easy knowing that all parent inquiries are now being responded to whatever time it is.
Automation Saves You Work Hours
At a day care center or child care center, it’s usually the administrative tasks that get piled up at the end of the day.
Whether it’s following up with a parent to schedule a tour, sending enrollment proposals, or updating enrolled families on new guidelines or program changes, streamlining your communication processes through automation will save you work hours.
Having a system do these things for you will certainly help you get administrative tasks done faster without having to pour hours into finalizing your recipient list, writing emails, attaching documents, and repeating the process for each and every parent.
Receive Feedback and Reviews on Center, Service and Staff
Since most family day care centers are manned and managed by day care owners, it is harder to be objective and assess current child care programs against other family day care centers. Feedback may be scarce and hard to come by unless it’s negative.
This is where automation can step in and help you. Through survey links automatically sent to various segments of parents and leads, you can gather information on how you’re currently performing and where you can improve.
This helps you valuable insight and tips on where to improve, preventing unfavorable feedback in the future.
Work Only with Updated Parent Data
Since most day care centers still have a manual record-keeping system in place such as Excel files, record books, or notebooks, these parent and child records rarely get updated.
Working with inaccurate data, day care owners may miss potential parent leads already in their records or keep on chasing parents who are no longer interested in their service.
But with a parent portal powered by automation that updates records automatically in real time, day care owners will not have to worry about constantly hounding parents to update their records or asking about their child details.
Working with real time data that’s accurate, day care owners can focus on communicating with interested parents and those who fit their available care needs, rather than spreading themselves thin, reaching out manually to every potential parent who’s inquired about their services in the past.
Automation for Small Family Day Care Centers
Automation empowers small family day care center owners and gives them a boost up, helping them compete with far larger, better staffed, and equipped child care centers in their area.
Through automation, day care center owners can work smarter, not harder. Get a better handle on their child care business while having a work-life balance that’s infinitely better.
Unlock the power of automation and operate as efficiently as a large child care center with Vacancy.care CRM. See how it works by scheduling a demo with us today!
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